Shipping Policy

Order Processing

All JapPop Clothing items are made to order. Please allow 2–5 business days for processing before your order ships.

Shipping Times

• Japan: 3–10 business days
  
• United States: 3–8 business days
  
• Canada: 5–10 business days
  
• Europe: 5–10 business days
  
• International: 10–20 business days
  

Shipping times are estimates and may vary depending on your location, customs delays, or seasonal demand.

Shipping Rates

Shipping costs are automatically calculated at checkout based on your destination and the items in your order.

Multiple Items

If your order includes multiple products, they may ship separately. This allows us to deliver your items faster from different fulfillment locations.

Customs & Import Taxes

International orders may be subject to customs duties or import taxes. These fees are determined by your country’s regulations and are the responsibility of the customer.

Order Tracking & Support

Once your order ships, you’ll receive an email with tracking information.
If your package hasn’t arrived within 20 business days or arrives damaged, please contact us at jappopclothing@gmail.com with your order number, and we’ll help resolve it as soon as possible.